Rockefeller Center
Role: Freelance Community Manager
Goal: Increase posting cadence, resolve customer service inquiries, and boost engagement
Community Management
Performed full, daily sweeps of account DMs and and responded to comments to build brand loyalty and credibility. Shared daily Stories to continuously keep followers engaged and in-the-know about retailers and events; curated Photos of the Week.
Content Creation
Provided live coverage for special events, for Instagram Stories and Reel recaps.
Influencer Outreach
Sourced influencers for content collaborations and participation in special events.